viii. Intensive distribution of seals for containers will be promoted. The efficiency of seals' distribution will be improved. Shipping companies are encouraged to distribute seals at container yards or to cooperate with logistics platforms to achieve intensive distribution of seals by means of information technology.

ix. Paperless port operations will be promoted. To further improve on customer experience, E-D/O function has been launched at the Shanghai ports to optimize services and online platforms for paperless port operations. Also, the role of systems harmonization as well as data and information sharing will be promoted.

III. Further optimization on customs supervision

x. The "mistake-tolerant mechanism" for enterprises will be optimized. Non-subjective declaration errors and violations that are disclosed by enterprises on a voluntary basis shall be promptly dealt with under unified identification criteria. Once identified, such declaration errors are either not to be recorded, or, in accordance with the laws and regulations, resulting in reduced or zero punishment.

xi. Customs inspection operations will be optimized. Manual review for declarations will be reduced. The mechanism of randomly sampled inspections will be optimized and the overall inspection rate will be lowered. Centralized image recognition mode will be promoted and AI image recognition will be adopted for greater scope of products.

xii. Enterprises' presence for inspections will be optimized. Whole-process video monitoring and recording system at inspection sites will be optimized, allowing enterprises to choose a preferred mode to be present in customs inspections, thus bringing convenience to enterprises.

xiii. The upgrading of inspection platforms at the ports will be accelerated. The development and upgrading of inspection platforms within the surveillance zone at seaports will be accelerated. Inspection sites and operating areas of various functions will be arranged in a standardized manner so as to further optimize the inspection environment at Shanghai's ports.

IV. Further regulation and reduction in port-related charges

xiv. Port-related charges will be further regulated. Port operators will be guided towards further reduction of service charges by means of market-based mechanisms, price monitoring and setting of industry standards. Charges for quarantine treatments such as fumigation and disinfection will be further regulated. Supervision on unregulated charges at container yards and on unchecked charges for washing and repairing of containers will be intensified. Service fee chart mechanism at the ports will be improved and dynamically managed with reduced item.

xv. The policy of refunding of local share of port construction fee to the payers will be implemented on the ground. Enterprises can apply forport construction fee refund at the Single Window. In the same time, Shanghai municipality will request with line ministries and commissions at the central level for direct exemption of the local share of port construction fee upon payment.

xvi. Shipping companies will be encouraged to adjust the structure of charges. Through strengthened communication and coordination, shipping companies will be encouraged to adjust the items of charges and pricing standards to better reflect the practical operating costs, thus achieving optimization of sea freights structure.

xvii. The function of charges inquiry at the Single Window will be enabled. The Single Window will be connected with SIPG's online platform to enable enterprises' inquires at the Single Window about payment records concerning the port services, shipping agents, tally and inspections. "One-stop sunshine pricing" for port service charges will be published and promoted at the Single Window.

V. Further improvement on the predictability of port services

xviii. The special windows for complicated declarations will be better utilized. In addition to the existing 12360 customs service hotline and on-site customs clearance consultation windows, special windows for complicated declarations should play an active role in monitoring and processing various types of time-consuming customs declarations, answering difficult questions in time, keeping close contact with importers and exporters as well as collecting demands and recommendations, thereby improving customs clearance efficiency.

xix. Detailed processing time limits for port operations will be published. The processing time limit system for port operations should be strictly complied. Detailed time limits for operations such as loading and unloading, on-site transshipment, hoisting and shifting, unstuffing, restuffing and pick-ups should be set and published at the Single Window and on the sites where transparency is to be improved and enterprises can make reasonable anticipations.

Specific requirements and rules for implementation concerning the above-mentioned measures shall be announced separately by relevant government departments and units.